Professional Messaging

Professional Messaging

Customer service is an integral part of winning work. You can edit most message templates across the website to provide additional information or context to your quotes.

It is important you use professional language. You don’t need to be incredibly formal but it’s important to strike the right balance. Being too informal or using inappropriate language can reflect poorly and lead to confusion and even negative reviews.
If you struggle with this area or just want some advice you can always contact our support team for assistance.

    • Related Articles

    • How do I manually quote on a job?

      How do I manually quote on a job?  Manually quoting on jobs is simple but there are some factors you should take into consideration when doing so. First off, we will go through a simple “How to” on manual quoting –  1. You have received a job alert ...
    • Six Customer Service Tips

      Good customer service is crucial because it builds trust and keeps drivers coming back. It helps you create loyal customers, earn positive reviews, and grow your business through word-of-mouth recommendations. But what exactly does good customer ...
    • Five tips to maximise social media for your small business

      Social media has become a key tool for business marketing. And with good reason - statistics show that 75% of customers use it as part of their buying process. Whether researching a business or product, searching for answers to their questions or ...
    • What is best practice for quoting?

      It’s important to make sure you maximise the potential of winning jobs you quote on. In order to do so there are some best practices you should be looking to follow wherever possible.    Is my account presented in the right way?  Make sure your ...