Managing your membership
FixMyCar membership is an annual subscription that renews automatically at the end of each year. You will be notified via email before your renewal date at the following intervals:
- First reminder - 30 days before renewal
- Second reminder - two weeks before renewal
- Third reminder - one week before renewal
The membership fee will be paid automatically from the card you registered with on your renewal date.
Cancelling your membership
You can cancel your membership anytime, but membership fees are non-refundable, even if you haven’t won any jobs through the platform (as stated in the terms and conditions). For this reason, you might decide to keep your membership for the rest of the year but request that the automatic renewal be cancelled.
We’re committed to making sure Garage Network members win more jobs and know how to make the most of their profiles. Contact your account manager or email team@whocanfixmycar.com to set up a call and see how we can help.
If you want to cancel, reply to a reminder email or contact our retention team directly at team@whocanfixmycar.com. Please provide a brief explanation of why you want to leave. Our team will discuss options with you and may be able to solve any problems you’re experiencing.Related Articles
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