FAQ: How do I stop drivers booking in with us on the same day?
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Using the booking calendar
The Garage Portal has lots of handy features to help you save time and manage bookings. One of them is the booking calendar, which shows potential customers your availability. It’s easy to use and makes sure that future appointments work for both ...
FAQ: What are the checks for refunds?
Before requesting a refund, you must meet the following criteria: • Refunds must not be submitted within 3 days of the accepted date. • You must reveal the driver's telephone number within 48 hours of the accepted date. • Send a second message to ask ...
How to Get the Most Out of Your FixMyCar Account
This guide provides quick tips and advice to help you get the most out of your FixMyCar account. Daily checks Being active on FixMyCar will help you win more business and show customers that you're committed to excellent service. Here are the checks ...
FAQ: What's the best way to start winning work as a new member?
There are three main tips we give to garages who are just getting started: Take the time to complete your profile with pictures, an 'about us' section and up-to-date information. Request reviews as quickly as possible. Set up Auto Quotes, enabling ...
FAQ: How do I turn Auto Quotes on or off?
In the top right-hand corner of your dashboard, click 'Automatic quoting'. You can turn Auto Quotes on or off from this page and change your prices. You can learn more about using Auto Quotes in this guide: ...