FAQ: How do I stop drivers booking in with us on the same day?
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Using the booking calendar
The Garage Portal has lots of handy features to help you save time and manage bookings. One of them is the booking calendar, which shows potential customers your availability. It’s easy to use and makes sure that future appointments work for both ...
FAQ: What are the checks for refunds?
Before requesting a refund, you must meet the following criteria: • Refunds must not be submitted within 3 days of the accepted date. • You must reveal the driver's telephone number within 48 hours of the accepted date. • Send a second message to ask ...
FAQ: What's the best way to start winning work as a new member?
There are three main tips we give to garages who are just getting started: Take the time to complete your profile with pictures, an 'about us' section and up-to-date information. Request reviews as quickly as possible. Set up Auto Quotes, enabling ...
FAQ: How do I turn Auto Quotes on or off?
In the top right-hand corner of your dashboard, click 'Automatic quoting'. You can turn Auto Quotes on or off from this page and change your prices. You can learn more about using Auto Quotes in this guide: ...
How to Set a Lead Time
Setting a lead time is an important part of completing your garage profile because it helps drivers make bookings on dates that work for you. What is a lead time? A lead time is the total time it takes to complete a process. On FixMyCar, it refers to ...